Shipping & Delivery Policy
Thank you for visiting and shopping with us! Below are the terms and conditions that constitute our Shipping Policy.
1. Order Processing & Fulfillment
Because our products are crafted and sourced in different ways, orders containing multiple items may arrive in separate shipments:
- Original & Handmade Items (Handcrafted / In-House):
- Processing Time: Ships within 2–4 business days directly from our studio.
- Carriers: Shipped via USPS or UPS, with tracking provided via email as soon as your package ships.
- Made-to-Order & Print-on-Demand Items (Printify):
- Processing Time: Printed on demand and dispatched within 3–7 business days.
- Shipping Origin: Shipped directly from our printing partner (Printify).
- Multiple Shipments: If your order includes a mix of in-house and print-on-demand items, they will arrive in separate packages with distinct tracking numbers at no extra charge.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout based on destination, weight, and delivery method.
- Standard Domestic Shipping: 3–7 business days after processing.
- Expedited Shipping: Available at checkout for select items.
Please note: Delivery delays can occasionally occur due to carrier volume, holidays, or weather events.
3. Order Tracking
Once your order (or any individual item in your order) has shipped, you will receive a shipping confirmation email containing your tracking details. Tracking links typically activate within 24 hours of dispatch.
4. Damages & Order Issues
We want you to be completely happy with your purchase!
- Damaged or Defective Items: If an item arrives damaged, misprinted, or defective, please contact us within 7 days of delivery with your order number and clear photos showing the issue and packaging.
- Replacements & Refunds: We will happily arrange a replacement or issue a refund for damaged or misprinted items.
5. Incorrect Shipping Addresses
Please double-check your shipping address before placing your order. We are not responsible for packages delivered to an incorrect address provided at checkout. If a package is returned to our printing partners or us, reshipping costs will be the customer's responsibility.
Questions?
If you have questions about your order status or shipping details, please contact us directly through our store contact page.